FAQ

Kulture Prints

FAQ

Bulk Order Purchases
Bulk Orders are processed depending on quantity. Please allow additional time to have a bulk order completed. Rush orders will have an rush order fee minimum of 50 dollars depending on the quantity of the bulk order. When ordering 80 or more custom items please allow additional time for the order to be completed. As a recommendation, please contact us if you have any questions about ordering bulk custom items.

Payment & Shipping
All orders are shipped on Fridays only. Please allow additional time for Customize Orders with more than 5 Custom items. Orders placed on the weekend and select holidays are processed the same as Standard orders. Our goal is to have your personalized items completed and mailed out on Friday.
If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed.

Free shipping on orders of $40 or more
We offer free shipping on all Standard orders of $40 or more , regardless of the size and weight of your package. For Standard orders under $40 there is a flat rate shipping fee of $4.95.

Returns & Refunds
No Refunds on Custom orders , We pride ourselves on delivering excellent quality custom designs. Before we start on your custom order, we will send you a template design of your custom item to make sure you are satisfied. Once the item is in production, you have reviewed your design and confirmed the design is accurate.

The collection items are refundable within 15 day after receiving your purchase.


Thank you for shopping with us!